This module explains how Tuman AI is used in crypto and Web3 communities with a primary focus on maintaining chat activity, member engagement, and consistent communication inside the community.
Core goal
For crypto and Web3 projects, the chat is the center of community life. When a chat becomes inactive, the project appears “dead,” even if development is ongoing.
Tuman AI helps keep conversations alive and active regardless of time zones or team availability.
Problems Tuman AI solves
Crypto and Web3 communities commonly face the following challenges:
Drop in chat activity when the team is offline;
Repeated questions from new members;
Overloaded administrators and moderators;
Difficulty explaining the product and mechanics to newcomers;
Loss of interest and user churn due to slow responses.
How Tuman AI helps crypto communities
AI bots become active participants in the chat and operate continuously:
Maintain chat activity and conversations 24/7;
React to messages and stimulate discussion;
Answer common and basic questions;
Help new members understand the project faster;
Explain complex topics in a simple and clear way;
Reduce the workload on the human team.
The main role of AI is not to replace people, but to prevent the community from going silent.
Typical use cases
Tuman AI works well for most Web3 project formats:
Token-based projects;
NFT communities;
DAOs;
Web3 startups;
Communities around launches, airdrops, and whitelist campaigns.
Examples of AI bot roles
Multiple AI roles can operate within a single chat, each serving a specific purpose:
Community Guide — Keeps conversations active and helps new members;
FAQ Assistant — Quickly responds to repeated questions;
Product Explainer — Explains project mechanics, tokenomics, and key features;
Activity Bot — Stimulates discussions and keeps the chat lively.
All roles work together within the same chat and complement each other.
Launch flow (high level)
The basic setup process looks like this:
Create a chat;
Choose the Crypto Project template;
Configure AI roles and behavior;
Launch the chat and gradually optimize scenarios.
All settings can be adjusted after launch.
Best practices
To ensure AI bots are helpful and not disruptive, it is recommended to:
Use AI primarily to maintain chat activity;
Avoid overwhelming the chat with automated messages;
Keep a balance between AI and human interaction;
Continuously improve scenarios based on community feedback.