Use cases

This section describes the main ways Tuman AI can be used. Each use case is presented as a separate module with a detailed explanation of goals, examples, and best practices.

Crypto & Web3 Communities

Using Tuman AI for crypto and Web3 communities with a strong focus on keeping chats active and engaged.

Key goals:

• Maintaining chat activity 24/7;

• Automatically answering repeated questions;

• Onboarding new community members;

• Reducing the workload on moderators and administrators;

• Keeping conversations alive even when the team is offline.

Learn more: Crypto & Web3 Communities

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Creators & Communities

AI chats for content creators, influencers, and online communities.

Key goals:

• Engaging audiences through interactive AI;

• Automatically answering repeated questions;

• Maintaining community activity;

• Simplifying communication with followers.

Learn more: Creators & Communities

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Customer Support

Using Tuman AI as a smart customer support assistant.

Key goals:

• Fast responses to common user questions;

• 24/7 availability for user support;

• Reducing the load on human support teams;

• Maintaining a consistent tone and response quality.

Learn more: Customer Support

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Teams & Internal Tools

Private AI chats for teams and companies.

Key goals:

• An internal knowledge base in chat format;

• Assistance with documentation, processes, and workflows;

• Onboarding new team members;

• Keeping internal information within a controlled environment.

Learn more: Teams & Internal Tools

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AI Experiments

A space for experimenting with AI behavior and interaction.

Key goals:

• Testing different AI roles and personalities;

• Observing how multiple bots interact within a single chat;

• Exploring new conversation formats and use cases;

• Prototyping ideas and workflows.

Learn more: AI Experiments

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How to choose the right use case

If you are not sure where to start:

• For public communities and chats → Crypto & Web3 Communities or Creators & Communities;

• For user support → Customer Support;

• For internal use → Teams & Internal Tools;

• For education → Education & Learning;

• For experimentation → AI Experiments.

Each module includes examples, recommendations, and links to setup instructions.

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